Thank you so much for this awesome review!
5 STARS for an Outstanding, Superior experience, overall, at Mercedes Fairfield!!!My Service Advisor, Lawrence Maerina, coordinated the assessment, and completion of all repairs at the highest level I've ever experienced. He was extraordinary, extremely knowledgeable, fair and honest, personable, empathetic, and professional. It was quite apparent he is a well respected Associate as other Associates interacted with him very well, willing to also demonstrate the same level of customer service Lawrence delivered. A big Thanks to all Associates involved, especially, the repair technician who was so patient, understanding, and helpful. I really appreciate how well he expressed his genuine concerns, yet practical alternative solutions.Mercedes Fairfield is a FINE faciltiy! - Randy M
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