Mercedes AMG thank it's followers for helping them reach 2 million video views!

What better way to celebrate than to drift a C 63 AMG Coupé around the Corkscrew at Laguna Seca?

Thank you V. Cantrell for your amazing recommendation! We truly appreciate it.

"Our recent purchase experience with your company was superior. From the time we walked onto the lot until we drove off in our new purchase, the fellowship that the ENTIRE staff at Mercedes provided us was one of the reasons why we made our final decision to join the Mercedes family.

We have been faithful BMW owners for a decade and have often cringed at the mere thought of the vehicle purchasing experience (the long process, the haggling salespeople, the pricing fights). However, our experience at Mercedes was far from painful. We met with honest (hard to find in the auto sales industry), passionate and service driven people who did not pressure us to purchase, armed us with valuable information about the vehicles and worked with our personal financial situation in order to deliver something we felt secure about.

We were coupled with Hagen, who provided us with TOP NOTCH service. He simply did not just sell us a vehicle, he educated us about the vehicle. From bumper to bumper, he explained the intricate details of the vehicle and what the long term implications of owning a Mercedes would be like (service, maintenance, etc).

Hagen is the #1 reason why we purchased. The rest of the staff is the reason why we feel good about doing so. What resonated with us at the end of the process? We were told that we were not just purchasing a vehicle to never be seen again, but we were invited to return often to visit for complimentary services and to fellowship with the Mercedes family again.

Now that is what TRUE customer service is!" - V. Cantrell 

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The Fairfield Farmers' Market is returning for the season tomorrow!

Stop by and grab some fresh produce, a bite to eat, and of course, enjoy all the festivities!

Thank you Richard and Yolonda for your amazing review! We truly appreciate it.

"I just purchased a vehicle from Clayton Hirst on 4/29/12. What a GREAT Experience! I've purchased other vehicles in the past from other dealerships in Fairfield. I thought they had good customer serves. When my husband and I decided to look for a vehicle we looked at a few other dealerships in the area. Poor service, our final stop was the Mercedes-Bens dealership. As we were looking at several vehicles Mr. Hirst approached us with nothing but kindness, answered questions in a positive manner. We couldn't decide at that time on what we were looking for. Mr. Hirst took us under his wings and kept us informed on used vehicles that would meet our needs. With the GREAT Service Mr. Hirst gave us we were determined to wait and explained just with his kindness and expertise we would no longer look anywhere else. It is hard to find dealerships that doesn’t put pressure on and make you feel you should buy from them. . Thank you again Mr. Hirst for your kindness and making this a wonderful experience with the Mercedes-Bens family. All of you were so kind it felt good to walk in and be greeted with nothing but kindness! We will be coming back. " - Richard & Yolonda

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Mercedes Leads BMW in U.S. Sales for Year After 24% Gain

Daimler AG (DAI)’s Mercedes-Benz regained the U.S. luxury-vehicle sales lead for the year over Bayerische Motoren Werke AG (BMW)’s BMW brand with April deliveries rising 24 percent, the biggest gain of any premium brand.

U.S. sales of Mercedes vehicles rose to 22,336 last month while BMW deliveries increased 12 percent to 21,062, according to statements today by the companies. Toyota Motor Corp. (7203)’s Lexus brand fell 0.1 percent to 17,551.

Mercedes and BMW, which overtook Lexus in 2011 to become the top-selling luxury brand in the U.S., are competing for the 2012 sales crown. BMW, based in Munich, finished the first quarter ahead with 36 more deliveries than Mercedes.

April results lifted Mercedes sales for the year 17 percent to 83,849, giving the Stuttgart, Germany-based automaker a 1,238 vehicle lead after four months over BMW, which had a sales increase of 16 percent. Lexus deliveries rose 2.6 percent to 66,647 during the first four months of the year.

“I don’t see one of them pulling ahead dramatically,” said Jesse Toprak, an analyst with TrueCar.com, a website that tracks auto sales. “You’re going to see this back-and-fourth for the rest of the year.”

The results exclude Daimler’s Sprinter vans and Smart cars and BMW’s Mini brand, which aren’t luxury vehicles.

Mercedes sales were helped by deliveries of the updated C- Class sedan, up 23 percent, and M-Class sport-utility vehicle, up 54 percent, the Stuttgart, Germany-based automaker said in a statement.

SOURCE: bloomberg.com

Thank you for the great feedback!

"I bought a car from Hagen Bernecker at Fairfield MBZ. He knew the answers to my questions. He was direct in his responses and demonstrated good product knowledge. He was patient and responsive. In the last 4 years I bought MBZ autos from Sacramento, Roseville and San Rafael. Sacramento is bad. Roseville is OK (if not flakey). San Rafael is good. Fairfield and Hagen were the best. I need to buy an additional car in the next several months. I plan to use Hagen. That is the highest form of recommendation. I am planning on taking my own recommendation." - Eric L.

"I recently had my GL serviced and then completed a lease buy out through Mercedes of Fairfield. Both the service center and financial department were excellent to work with. John helped us work out the lease buy out and he was great. The dealership is by far the most beautiful I've seen in the Bay Area, and I've seen most of them. Every member of the staff was very courteous to my family. A service technician stopped to help get my five year old a drink from their lovely refreshment bar on his way back to the garage. 5 Star facility and service!" - Eric R.

"When I told a friend I was considering a Mercedes-Benz he immediately recommended Christian Campbell at Mercedes-Benz of Fairfield. Christian was an exceptional Sales rep; He made us feel very welcomed and went above and beyond to pair us up with the right vehicle: He took the time to understand the needs of my family and I could tell he was sincerely interested in our satisfaction. In spite of there being other Mercedes-Benz dealerships much closer to us we drove almost 60 miles to Fairfield and my family and I both agree that it was well worth the trip! I would definitely return to see Christian and the rest of the friendly staff at Mercedes-Benz of Fairfield. Thank you Christian for an outstanding job!" - Saul F.

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Thank you Lisa and John for your great feedback!

"I sent e-mails to several area Mercedes dealerships expressing the desire to purchase two vehicles (2012 E350 and SLK350) and I explained exactly what features I wanted on the cars and also the fact that I don't like wasting my time in showrooms playing the shell game involving pricing. I was contacted by Dearic Jackson and he was absolutely amazing. He guided us through the process painlessly with patience, professionalism, humor, constant updates and minimal time spent in his office. Additionally, the staff at Fairfield Mercedes are very friendly and welcoming from the General Manager to receptionist. I recommend this dealership to anyone interested in purchasing a Mercedes and I highly, highly, highly recommend Dearic Jackson as your future salesperson.

Also, I failed to mention that Dearic managed to find vehicles with all of the features that we requested (including a difficult color to find on the SLK) and he arranged to do followup so that we fully understood how to utilize all of the available innovations on the new 2012 cars. And, even though we live in Sacramento, we intend to have all servicing of our vehicles done at Fairfield Mercedes and that is all attributable to the wonderful experience we had with Dearic." - John F.

"I  bought my car at MB of FF a few weeks back. Not only did I get a great deal on a car but I was very impressed with the friendly staff. Our salesman Uri was great. His approach was low pressure and high professionalism to say the least. He listened to what I was looking for in a vehicle and matched me up with the perfect one for me. He was patient and answered all my questions with great detail. I would recommend this dealership to anyone looking for a new or used car. even if its not a Mercedes for the simple fact that they have excellent customer service." - Lisa M.

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